
NBC Wants You to Do Good. Why? A Look Inside 'Behavior Placement'
By Jason Newman Posted Apr 15th 2010 10:00AM
Think Dwight Schrute becoming a recycling-obsessed superhero on 'The Office' was the work of the show's clever writers? Think again. As an eye-opening Wall Street Journal article revealed last week, the plot line, and many others on your favorite NBC shows, was an advertising plant known as "behavior placement." As the article states: "The tactic ... is designed to sway viewers to adopt actions they see modeled in their favorite shows. And it helps sell ads to marketers who want to associate their brands with a feel-good, socially-aware show. Unlike with product placement, which can seem jarring to savvy viewers, the goal is that viewers won't really notice that Tina Fey is tossing a plastic bottle into the recycle bin, or that a minor character on 'Law and Order: SVU' has switched to energy-saving light bulbs."


The combination of NBC's ratings woes over the past decade, the steady rise of DVRs, Tivos and other commercial-bypassing machines and the general decline of the U.S. economy in recent years has led NBC to try new initiatives in an effort to lure advertisers. In today's age, buying ads may not be the sole route to get your product's message across.
"All the networks are doing things now that they never would have done 10 or 15 years ago when they were kings of the castle," says Brian Steinberg, Television Editor at Advertising Age. "They're allowing more intrusive placements and deeper connections with advertisers. We're at a point now where it's getting more egregious because the networks are economically flailing about for some new model."
With NBC already planning more green story lines and an upcoming week in June during which certain shows will emphasize healthy eating and exercise, the bigger question is not so much, "Is this good for advertisers?" but rather, "Will this actually do anything?"
"It's a totally lame approach in terms of a network or medium assuming that every viewer is a moron and that we're not going to get it," says Dr. Mary-Lou Galician, author of 'Handbook of Product Placement in the Mass Media' and head of Media Analysis & Criticism at Arizona State University. Galician points to a huge difference between a nerdy character like '30 Rock's' Liz Lemon or 'The Office's' Dwight Schrute recycling and the spike in library cards obtained after Henry Winkler's Fonz snagged one on 'Happy Days.'
"The placement has to be associated with a character or activity that is perceived by the viewer as positive," says Galician. "Fonzie was a hero to millions of young people. Liz Lemon is not somebody that we want to emulate. We laugh at her. The behaviors that these people do are hardly things that would incite viewers who don't already do those behaviors to do something. It's pandering and doesn't make much sense. It just rings so false."
NBC was unavailable for comment.
NBC was unavailable for comment.
The idea of affecting behavioral change through television is older than you think. In 1989, a decade after the Fonz, Dr. Jay Winsten, Director of the Harvard Alcohol Project, met with writers and producers of such shows as 'L.A. Law,' 'Cheers' and 'The Cosby Show,' asking them to incorporate a new program in the United States: the designated driver. As legendary television writer/producer Norman Lear points out: "Over 160 prime time episodes include[d] subplots, scenes or dialogue telling viewers it's okay to party as long as someone stays sober for the drive home. One year later, a Gallup poll finds 67% of adults surveyed recognize the term 'designated driver.' In 1991, Winsten's new idea [became] a listing in Webster's College Dictionary."
More recently, groups like the Alliance for Family Entertainment, an organization of national advertisers that attempts to increase family-friendly programming, have been instrumental in initiating and promoting programs such as 'Gilmore Girls,' 'Everybody Hates Chris' and 'Friday Night Lights'.
Though most of us are loath to admit it, product placement can have very real and tangible effects on our buying decisions. Would "behavior placement" work in a similar way? Doubtful. As Galician points out, "It's incredibly easy to get people to throw a cigarette in their mouth, but it's incredibly hard to get it out of their mouth once they're addicted."
Translation: For most people, getting that cupcake at Magnolia Bakery because Carrie Bradshaw goes there won't be offset by a Liz Lemon treadmill workout. And while no one can fault NBC for promoting a healthier lifestyle -- few can argue that living healthier has negative consequences -- the focus remains, as always, squarely on the bottom line. That's why ads for Pepsi and Doritos, while contradictory and hypocritical in context to the messages promoted, won't be off the air anytime soon.
The practice has flourished partly because younger viewers (read: the most coveted demographic) have become savvier about when they're being marketed to simply through the need for advertisers to hammer their message across amid an increasing number of distractions and diversions. "It's gotten to the point now where people automatically assume that an advertiser shoved their product in there whenever they see something," says Steinberg, who points to the '30 Rock' episode in which Alec Baldwin and Salma Hayek reconcile over McDonald's Mcflurrys (for those keeping tabs at home -- writers chose the dessert with no involvement from McDonalds).
Steinberg and Galician both stress the need for the viewer to be more aware of what they're watching and what messages are being transmitted to them.
"This is an era in which consumers really need to say, 'Why are people saying or doing that?' 'Why is my content this way?' Is it because it was written this way or because there's a deeper relationship with an advertiser that is subtly shifting the creation of what I enjoy?," says Steinberg.
Galician goes further. "There will always be pushers of various things that are not in our best interests even though they may be entertaining at the moment. It's not the sender of the message. The onus is on us as consumers because the networks will give us what we want. Their devotion is not to us but their investors and sponsors. The programming is just the filler between the commercials."
ABC, CBS, and FOX have yet to adopt the "behavior placement" model. Yet.
- Filed under:
- Gut Reactions -
- TV News
celebrity one-stops
-
Jennifer Aniston
Is it Brad(ley) and Jen take 2? Jen was spotted out on the town with dreamboat ...
-
Paris Hilton
After Fairly Legal actress, Sarah Shahi, laid into Paris via Twitter for almost...
-
Kate Middleton
Kate Middleton is officially a princess. She walked the aisle in an Alexander...
-
Denise Richards
According to Denise, she's not sure that her estranged ex is completely sober....
Popeater Hot Topics
US WEEKLY
FEED- Amanda Bynes Wears Blonde Wig in First Mugshot, Mariah Carey Suffers Wardrobe Malfunction: Top 5 Stories
- Elisabeth Moss Slams Jeremy Piven as "Highly Unprofessional"
- Ken Jeong Talks Hangover's Nude Scenes and Playing With the Asian Stereotype
RadarOnline.com
FEED- LeAnn Rimes New ‘Just A Girl Like You Video’— Watch It Here!
- Jodi Arias Jury Foreman Speaks Out —‘This Girl Was Crucified In The Court Of Public Opinion’
POPEATER HERE, THERE & EVERYWHERE
Sites We Love

- Amanda Bynes free after arrest for tossing bong out of apartment window, police say
- Morgan Freeman seems to fall asleep during on-air interview
- More From Foxnews.com
- Amanda Bynes Returns to Twitter After Arrest
- Avicii vs. Zedd: It's a Memorial Day Playlist Showdown!
- More From PEOPLE.com


Add a comment
Exactly, Shawn! I, too, am sick of know-it-alls who think no one has a brain to think for themselves. That's why I NEVER watch NBC.
This tactic is very old. It's called brainwashing.
Honestly, does anyone still watch much tv?
Reply
Apparently, people watch NBC. :P
Not only are the efforts to convert me to their views very obvious, I find them annoying. I have stopped watching even the Law and Order reruns because I can't stand the political propaganda. It wouldn't be so bad if the writers were better educated about the subjects they focus on. I can't imagine being an actor who has to spout "information" he or she may knows is incorrect or only half right. Or maybe the actors don't do any research either. Whatever the case, I don't watch anymore.
Reply
I ignore all that garbage and watch the reruns on other stations
Are you flippin kiddin me....Everyone I know has stopped watchinbg NBC. There is no program continuity on that network. Idiots.
Reply
Everyone? What is your source?
Carl, try reading, she said everyone she knows. Why so quick to be nasty?
Watched a re-run of CSI LAS VEGAS, as the villian drove away from a liquor store there was a CALIFORNIA Lottery sign in the window. HUH?
Reply
If you did not know THAT CSI is on cbs not nbc does that change the way you watch tv just remeber that the csi,s are made in california
gimmicks don't really get you anywhere.....quality programimg will
Reply
Yes it was easy to see NBC's effort to sneak in their politically correct teachings. That is one reason I do not watch NBC. I do not need entertainers using their stage to preach to me. Trust me, way to many of them are do as I say, and not as I do, kind of people.
Reply
What they are doing IS pandering and I don't appreciate it. When the "LaLa Land" folks start trying to push their agenda on me instead of entertain me I just stop watching the show. I stopped watching Law&Order:SVU last year because of their liberal agenda. I got sick and tired of being preached to by a bunch of people being paid to pretend to be someone else. I watch tv for entertainment...not to have a bunch of liberals try to brainwash me! Not that THAT will ever happen!!
Reply
You are right. What you do when watching TV is taking your time to watch someone else make a better living than most of us can make.
I don't care nor am I influenced what is subtly or forcefuly shown on ANYWHERE....this is especially true for politicians.
JG
Reply
This is so...S T U P I D...
Not funny at all!
Reply
When I'm feeling rebellious, I deliberately put my aluminum can into the trash can.
...I have a suspicious feeling that that's where half the recycles go anyway...
Reply
As much as some people don't believe it, there are people out there who do recycle and try to live green. Could it be NBC is trying to keep up to the real world?
And why is WSJ trying to stop this kind of lifestyle? Could it be they are pandering to big business and attacking anyone who isn't pro-business? There are motives to both sides of this story. Be careful who has your best interests at heart. I doubt it's Rupert Murdoch.
Reply
What do liberals know about the real world? Liberals live in a fantasy world.
Getting people back to work and feeding their families is what the liberal nutweeds at NBC should be pushing. Instead they dwell on "crap and trade" which would be tolerable in a strong economy, but to push their "green" agenda now is shortsighted at least. Like Obama they have no solution for real problems so they try to sidetrack Americans with fluff and smoke screens. ...."Just Sayin" ...Drygulch Slim, the SandhillsRider.
Reply